Many railway passengers spend time nervously hoping to catch a train. However, Railfuture director Jerry Alderson spent a day in Vienna hopping to catch a train thanks to an accident that left him with a cast (bottom right photo) and hobbling around on crutches. Becoming a person of restricted mobility, albeit only for a couple of months, opened his eyes to how transport systems fail to cater properly for all their customers. His experience will certainly influence Railfuture’s campaigns to improve the rail-based systems in Britain.

In highly respected and advanced countries such as Austria the trams dating from the 1960s (top left photo from “Wiener Linien Blog” – all others by the author) are already being scrapped and modern trains are replacing the high-floor 1980s ones (bottom row) but passengers must still “mind the gap”.

Britain is perceived to have high rail fares in comparison to other European countries. However, the entire package needs to be considered and few people appreciate some of the ’freebies’ that the fare buys, including a generous refund policy when trains are delayed. Unfortunately some people have abused this – fraudulently – for financial gain, as a news article in the London Evening Standard showed on 11th February 2016 (see photo and headline above).

On 4th February 1996 the most noticeable change arising from privatisation of Britain’s railway was the start of services by South West Trains, the first private company to carry passengers since 1948.The photo above, by Andrew Butcher and taken from Wikipedia, shows a British Rail Class 444 approaching Clapham Junction railway station

Railfuture campaigns for a bigger and better railway in Britain – one that is modern, innovative, welcoming and meets the growing expectations of passengers. There are a mountain of ideas that can be emulated from railways around the world. Salzburg provides a good starting point.

Ever wanted to send someone to Coventry? Well, the railway can certainly help you do that. The city is served by fast frequent trains. But supposing you wanted to send them to Coventry Arena? Well, that’s a different matter - unless you are using German (left) or Austrian (right) apps and sites because they know precisely where the stations are, as the map on their apps proves.