National Rail Travelcard Add-On Survey Spring 2022

There are current proposals to abolish the London Travel Card National Rail Add-on (see our article for more information). This survey is designed to help us understand how the Travelcard Add-On is used.

All questions about frequency & usage are about your journeys within London from the time you step off your inbound National Rail service on arrival in London to the time you board your National Rail Service to return to your home / origin.

In this context, a Travelcard Add-on is when you buy a ticket where it is sold as a Travelcard and the destination on the ticket is “London Zones 1 – 6”.

ABOUT YOUR JOURNEYS

How often do you travel around London using a Travelcard Add-on?

Most daysA couple of days a weekMost weeksTwo or three times a monthAround monthlyLess often

Which of these ticket types so you buy regularly?

A weekly or longer ticket

A Monday - Friday Anytime ticket

A Monday - Friday Off-Peak ticket

A Saturday or Sunday ticket

Regularly = One third or more of the time (or for a Season ticket, to cover one third or more of journeys)

When using a Travelcard, do you travel outside TfL’s Zones 1 & 2 by Underground, train or tram?

Rarely (less than 1 in 10 days)Sometimes (2 to 3 days in 10)Regularly (4 to 6 times in 10)Usually (2 to 3 times in 10 days)(Virtually) Always (9 or more days in 10)

You can check TfL's Map of the Zones (a TfL zonal map is here).

We don't need to ask about bus usage as that is always deemed to be in Zones 1 & 2.

If you Regularly / Usually / (Virtually) Always travel outside Zones 1& 2 by Underground, train or tram, is it:

(I don’t travel outside Zones 1 & 2 regularly)Normally a single return trip each dayMultiple journeys in the outer Zones

Within Zones 1 & 2, in a typical day, how many single journeys do you complete by Underground?

NoneOneTwoThreeFourFive or more

Within Zones 1 & 2, in a typical day, how many single journeys do you complete by Overground?

NoneOneTwoThreeFourFive or more

Overground includes TfL Rail and, in time, the Elizabeth Line

Within Zones 1 & 2, in a typical day, how many single journeys do you complete by National Rail

NoneOneTwoThreeFourFive or more

Do not include HS1 St Pancras to Stratford as this is not included in the Travelcard

How many bus journeys (which might include a change en-route) do you take in a typical days use?

NoneOneTwoThreeFourFive or more

How many tram journeys do you take in a typical days use?

NoneOneTwoThreeFourFive or more

As well as Travelcard Add-Ons, do you also buy / use:

Return Tickets to Underground Zones 1 / 2

National Rail only tickets and then use Oyster

National Rail only tickets and then use Contactless

None of the above

About Your Journey - any additional comments

ABOUT YOU

We’d like to know about your use of Oyster, Contactless and Railcards… Please tick all the below that are applicable

I have an Oyster Card

I have a National Railcard

I have registered my National Railcard on my Oystercard

I have a National Rail Smartcard (eg GTR's 'The Key')

None of the above

Where do you live?

Inside Greater LondonWithin 40 miles (approx) of the edge of Greater LondonElsewhere

Within 40 miles of the edge of Greater London includes this includes Bedford, Cambridge, Colchester, Ashford (Kent), Brighton, Basingstoke & Oxford

Please provide your name

(Which we will only use for matters other than this survey if you opt in via the next but one question)

Your email address

(Which we will only use for matters other than this survey if you opt in via the next question)

Are you a Railfuture member?

Yesvia a Rail User GroupNo

Would you like Railfuture to keep you up to date on Rail Campaigning matters?

Yes pleaseNo thanks

FINALLY...

Anything else you want to mention?

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