Go and compare
Railfuture’s role is to campaign for a bigger, better railway in Britain. We want to equip our members and Branches with the strong arguments based on best practice worldwide. Many of our members travel abroad for business or leisure so the aim here is to capture impressions of systems in other countries from the viewpoint of a user, possibly unused to the system or the language. We are not looking for technical descriptions as there is much available information on this in the technical press.
We want your impressions as a Railfuture member of using other systems particularly in areas where we see the job as not done in Britain. Areas of interest, where where we can quote international best practice to stimulate improvements here, include: information and wayfinding, ticketing and fares (ie ease of use).
Also of specific interest to help our campaigning here, where there is so much more to be done in Britain, please keep a look out for how other operators are tackling disability access and how rail and light rail is part of a transport system - i.e. integration and city transport systems.
So on your next trip, please use your camera or phone or tablet, take pictures of good and bad practice (max 10Mb) and send your impressions to feedback at railfuture.org.uk. Our aim is to build up a knowledge bank here so we can refer to it to strengthen our arguments during our campaigning by being able to quote worldwide best practice.
In May 2016 we published our first Go and Compare glossy leaflet. It focused on Passenger Priorities - view or download it. 860Kb
In April 2016 the Transport Committee at Westminster announced that it would be holding a Parliamentary Inquiry into improving the Passenger Experience on Britain's railway. The scope looked at the information provided to passengers before, during and after journeys, ticketing, on-train facilities, performance measures and mechanisms to hold operators accountable. Railfuture has produced a photo-presentation on issues affecting the Passenger Experience and has used its research on railway International Best Practice. The slides can be viewed or downloaded (3.5MB)
Click on the headings, photos or 'Read More' link below to see more detail on each topic. Registered users may add their own comments to each article - email the webmaster using mmc at railfuture.org.uk for a login.
We want your impressions as a Railfuture member of using other systems particularly in areas where we see the job as not done in Britain. Areas of interest, where where we can quote international best practice to stimulate improvements here, include: information and wayfinding, ticketing and fares (ie ease of use).
Also of specific interest to help our campaigning here, where there is so much more to be done in Britain, please keep a look out for how other operators are tackling disability access and how rail and light rail is part of a transport system - i.e. integration and city transport systems.
So on your next trip, please use your camera or phone or tablet, take pictures of good and bad practice (max 10Mb) and send your impressions to feedback at railfuture.org.uk. Our aim is to build up a knowledge bank here so we can refer to it to strengthen our arguments during our campaigning by being able to quote worldwide best practice.
In May 2016 we published our first Go and Compare glossy leaflet. It focused on Passenger Priorities - view or download it. 860Kb
In April 2016 the Transport Committee at Westminster announced that it would be holding a Parliamentary Inquiry into improving the Passenger Experience on Britain's railway. The scope looked at the information provided to passengers before, during and after journeys, ticketing, on-train facilities, performance measures and mechanisms to hold operators accountable. Railfuture has produced a photo-presentation on issues affecting the Passenger Experience and has used its research on railway International Best Practice. The slides can be viewed or downloaded (3.5MB)
Click on the headings, photos or 'Read More' link below to see more detail on each topic. Registered users may add their own comments to each article - email the webmaster using mmc at railfuture.org.uk for a login.
Milan compared
Published At: Sun 07 of Jan, 2018 16:47 GMT - (1567 Reads)|
A modern Trenord low platform double deck accessible train. The picture was taken at Come Ferro Nord station. Staffed with a waiting room, toilets and a really nice snack bar. Photos by Ian Brown CBE, Chair European Passenger Group.
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Go and Compare Berlin
Published At: Wed 06 of Jul, 2016 11:56 BST - (5371 Reads)|
Railfuture’s Director of Policy, Ian Brown CBE was invited to visit Berlin for a few days in June, travelling out on the day of the Brexit referendum announcement. His first visit to Berlin saw the Berlin Wall come down, this visit ironically saw the barriers begin to rise. He took the opportunity to have a good look at the transport system, take photographs of good practice and compare the system with London.
Photo: Berlin's new Hauptbahnhof, a practical symbol of Germany's modern railway. |
Big Apple vs Orange
Published At: Tue 14 of Jun, 2016 22:37 BST - (4695 Reads)|
New York, like London, has a complex metro system as well as an expanding network of suburban and main line rail routes.
Railfuture Policy Director, Ian Brown CBE spent time in New York in May on various jobs which included invitations to visit depots, control centres, rail projects and stations. It was a great opportunity to use the system quite intensively and to compare it with London’s rail transport network. Photo: The "Oculus" Is this a station or a work of art? You can build a fine station for 4 billion dollars. This is the exterior of the new World Trade Centre station still partially under wraps which opened in April this year. The bird like design is a statement rather than a practical station roof. As expected it has become very controversial, but the station has potential for growth and is expected to rival Grand Central station as a destination in its own right. An artist’s impression of the completed structure is also shown. |
Prague compared
Published At: Sun 22 of May, 2016 21:40 BST - (4258 Reads)|
Prague has a reputation as one of the most beautiful cities in Europe (even if graffiti appears to be everywhere) but arriving in Prague on a long-distance train doesn’t give a good first impression of the Czech Republic’s capital city, especially if doing so at night. The above photo shows the view on a very dimly-lit platform. |
Washington DC compared
Published At: Tue 03 of May, 2016 21:34 BST - (5421 Reads)|
Washington DC has a developing network of Metro routes and suburban and long distance rail routes. Railfuture’s Policy Director, Ian Brown CBE spent a week working in Washington in April and took the opportunity to examine the Metro network, visit Washington Union main line station also travel on the two suburban rail systems as well as Amtrak’s Regional main line service to New York.
Photo: Restored glory in the form of the concourse at Washington Union station. The station serves as a hub for long distance and commuter services serving the City with good interchange on to the Washington Metro. |
Moscow compared
Published At: Wed 06 of Apr, 2016 17:50 BST - (6101 Reads)|
Moscow is served by a huge system of long distance and suburban rail, an efficient Metro and tram system. Railfuture’s Policy Director, Ian Brown CBE, gives his impressions of using the system over a few days in April 2016 and visiting four of the main line stations.
Photo: Best practice station design. Many Moscow metro stations are extremely ornate. Here is an example of one which is not but shows best practice in terms of station design. Total access to the length of the train. No clutter. Escalators at each end. |
Mountain of ideas
Published At: Tue 26 of Jan, 2016 19:17 GMT - (5000 Reads)|
Railfuture campaigns for a bigger and better railway in Britain – one that is modern, innovative, welcoming and meets the growing expectations of passengers. There are a mountain of ideas that can be emulated from railways around the world. Salzburg provides a good starting point. |
Accessible travel
Published At: Fri 16 of Oct, 2015 21:11 BST - (4664 Reads)|
Railfuture champions rail passengers and campaigns for a bigger and better railway that is fit for purpose and provides a good passenger experience. A railway that is accessible to everyone is vital but British railway industry standards can be over the top adding millions to the cost of opening or enhancing stations as the ramps at Honeybourne (photo above) show, yet still fail to provide truly accessible travel. This article also looks at how accessibiilty is supported in other countries. |
Tube Staffing
Published At: Sat 19 of Jul, 2014 17:31 BST - (8866 Reads)|
Vienna's modern underground system relies upon far fewer customer-facing staff than London Underground but is enormously popular and well-run. It has plenty of space for passengers to move around without the need for staff to prevent overcrowding. If only London had this luxury. |
